The regulations in each country/state are different for providing lash services, and licensing may or may not be required. Sugarlash PRO is not responsible for pre-screening, and all due diligence is up to the individual purchasing courses to comply with their state or province's regulations.

There are no prerequisites needed to take one of our courses. We offer advanced education to everyone from beginners to experienced lash artists looking to advance their skills. To register for a course just add it to your cart! Some states/provinces require an esthetics license to perform lash services while others do not. Please check with your local cosmetology board in your area.

As access to the course is granted immediately, they are non-transferrable.

Once purchased you have lifetime access to your course and you can finish at your own pace!

International orders are through UPS, and Canadian orders are through FedEx.

Once Sugarlash PRO™ has fulfilled your order, you will receive an order and shipping confirmation, complete with a tracking number..

Once fulfilled, shipping within Canada takes 2-5 business days. Please check your tracking information for further information.

Once fulfilled, shipping to the United States takes 1-3 business days. Please check your tracking information for further information.

Please contact UPS or FedEx, as it is their responsibility to deliver the package to the consignee. Once an order leaves our warehouse, a tracking number and shipping details are emailed to the customer. Once you have spoken to the shipping company, please contact info@sugarlashpro.com if you require further assistance. (The time frame for an investigation is 1-8 business days.)

Sugarlash PRO™ requires notification by email within ten (10) days of receiving your merchandise for any exchange requests. Orders over ten (10) days old are non-returnable. All items eligible for return must be sent back within thirty (30) days of receipt, unopened, and in the original packaging. We do not accept return requests for opened products based on personal preference.

Upon inspection of the returned items, you will receive Lash Cash Credit on your Sugarlash PRO™ account or be eligible for an exchange, subject to customer service discretion. No exchange will be accepted without prior authorization. Please note that Sugarlash PRO™ does not offer refunds.

Customers are responsible for return shipping fees. In cases where a return results from our error, we will provide a return label. However, if a shipment is returned due to an incorrect address (e.g., omission of a building or suite number) or an oversight on the purchaser's part (errors in the selected product(s)), shipping and handling fees will apply.

Please allow 24 hours for re-processing. You will receive notification with shipping details once your new order has been processed. You will be provided with an exchange, or credit.

Please note that all order adjustments, edits, and cancellations need to be made before 12:00 PM EST the day the order was placed. If your order was placed after 12:00 PM EST you have until 12:00 PM EST the following business day to submit changes.

It can take several business days for your eCheck transfer to complete and the recipient can use the funds from your payment. Here are estimates based on which country your bank account is from:

U.S. - up to 4 Business days

Canada - up to 8 Business days

UK - up to 9 Business days

Australia - 7-8 Business days

Your eCheck payment does not appear in your recipient's balance until the transfer is complete.

If you have any further questions I would encourage you to contact PayPal directly for them to explain the timeline of clearance.

Yes, Sugarlash PRO has partnered with Sezzle to provide a payment option for you at checkout!

Buy now, pay later!

Sezzle will not have an impact on your credit — they do not perform hard credit checks. Instead, they perform "soft checks" by reviewing your credit score as part of their risk check.

We are unable to alter the pricing of our products, and we must abide by the customs regulations in our customers' regions. We apologize for any inconvenience this may cause.

Sugarlash PRO does not test on animals or ask others to do so on our behalf.

All products are latex and formaldehyde-free.

Our Distribution Centre is in Canada. To avoid competitors going to our manufacturers we are not required to disclose our products country of origin.

No, Sugarlash PRO does not offer free samples at this time.

A comprehensive system that fits into your routine, no matter how you wear your lashes.

Sugarlash Society is the missing last step to any self care routine. Formulated by lash professionals because our lashes and brows frame our faces and deserve just as much TLC as our hair and skin do. 

Most of our Sugarlash Society retail products are sold in either bundles of 4 or bundles of 12. The Starter Kit + Refill Bundle only contains two items.

Looking for individual items? Shop www.sugarlash-society.com

We do not. We sell internationally and some countries do not require a license to perform these services. These products are for PROFESSIONAL USE ONLY and you are required to disclose that via a checkbox prior to purchase.

Our warehouse is currently located in Plainfield, Indiana and we ship internationally.