Keep adhesives in an airtight container with dry rice (or silica pack) in room temperature. Do not store in the fridge.

Signature Bond should be shaken for 2-3 minutes prior to use. Dispense adhesive onto preferred work surface. Isolate the natural lash before picking up or dipping extension. Once isolated, dip 2-3mm (classic lashing) or 1-2mm (volume lashing) and apply to the natural lash.

Do not shimmy or paint the natural lash with the adhesive. Simply press this adhesive to the natural lash base and hold for one second.

Sticky/Goopy

Your adhesive is spoiled due to improper storage.

Separated

Your adhesive is compromised due to heat or moisture.

Has a whitish haze on the lashes after misting

This is called blooming/frosting. You may have cured the adhesive bonds too quickly. You can try misting and fanning throughout appointment. You may also want to skip the primer.

Poor retention

Improper storage or controlled workspace humidity. Might need to buy less adhesive more often to keep it from spoiling.

Humidity issues

When choosing an adhesive you need to take your workplace humidity into account. If your environment isn't ideal, don't worry, you can use a dehumidifier or humidifier to help you find that sweet spot (use our hygrometer to check the %). If you're still struggling to control your humidity we recommend using the signature bond over the other adhesives as it works well in a wider range of humidities from 20-75% rh. If humidity is too low, the adhesive will work slower. whereas, if it's too high the adhesive will be speed up which may potentially be too quick to place in time for a good bond.

Shelf life

All our adhesives have a 3 month shelf life when unopened. After opening they're good for up to 6-8 weeks.

Freezing

You can freeze unopened adhesive for up to 12 months. to defrost, leave at room temperature for at least 4 hours before use.

* In the event, you choose to place an adhesive in the freezer your return policy will be void as we can not guarantee a product that may have been spoiled due to freezing.